Data Protection Policy – Go2Win

1. Purpose of the Policy

Go2Win is committed to protecting the personal data of all users, partners, and employees. This policy outlines how we collect, store, process, and secure personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant local regulations.

2. Scope

This policy applies to:

• All visitors, registered users, and account holders on go2win.io
• All Go2Win staff, affiliates, partners, and service providers
• All systems, applications, and databases handling personal data

3. Key Principles

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

4. Types of Data We Collect

• Identification Data: name, date of birth, gender
• Contact Data: email, phone number, address
• KYC/AML Data: documents, proof of address, payment info
• Technical Data: IP address, browser type, cookies
• Gaming Activity Data
• Marketing Data

5. Legal Basis for Processing

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interest

6. Data Usage Purposes

• Account management
• KYC verification
• Payments
• Legal compliance
• Fraud prevention
• Customer support
• Marketing (with consent)

7. Data Sharing and Transfers

• Trusted service providers
• Regulators and authorities
• Marketing platforms (with consent)
• With safeguards for international transfers

8. Data Retention

• Data is retained as long as needed for the purposes stated
• Minimum of 5 years for AML/KYC compliance
• Data is deleted or anonymized after retention periods

9. User Rights

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to withdraw consent
• Right to file complaints with data authorities
• Contact: privacy@go2win.io

10. Security Measures

• SSL encryption
• Role-based access control
• Regular penetration testing
• System backups
• 24/7 monitoring and incident response

11. Cookies and Tracking

Cookies and similar technologies are used for site functionality, performance analysis, and user personalization. For more details, please refer to our Cookie Policy.

12. Data Protection Officer (DPO)

Go2Win’s DPO oversees data protection compliance and handles privacy inquiries.
Contact: dpo@go2win.io

13. Policy Review

• Last updated: 18 July 2025
• This policy is reviewed annually or whenever legal/regulatory changes occur

Summary

Go2Win ensures secure, lawful, and transparent use of data aligned with global standards. We prioritize user rights, system security, and full compliance with data protection laws.