Introduction
1.1. By using any of the resources of the website https://go2win.io (hereinafter referred to as the “Website”) or by registering an account, the user agrees to:
- 1.1.1. All provisions of this User Agreement (hereinafter referred to as the “Agreement”), the Privacy Policy, advertising terms, game rules, bonuses, and special offers that may be updated from time to time on the Website;
- 1.1.2. The processing of personal data and the receipt of information about Website services via messages sent to the email address or phone number provided during registration, or via messages on social networks.
1.2. Before accepting the terms of this Agreement, we recommend reading all of its provisions. If you do not wish or are unable to accept these terms and comply with them, you are advised not to register an account or use the Website.
2. Terms and Definitions
2.1. Unless otherwise stated in the text, the following terms shall have the meanings defined below:
- 2.1.1. “Owner” – Dragon Money N.V., a legal entity registered under the laws of Curaçao, Reg. No. 159443, Abraham de Veerstraat 9, Willemstad, Curaçao.
- 2.1.2. Website – a collection of information, texts, graphic elements, designs, images, photographs, videos, and other intellectual property, as well as software contained in the information system that provides access to such information via the Internet at https://go2win.io.
- 2.1.3. Agreement – this User Agreement concluded between the User and the Administrator under the terms available at https://go2win.io.
- 2.1.4. User – a legally capable individual who has completed the registration process on the Website and has the legal capacity under the laws of their country of citizenship to acquire rights and obligations under this Agreement.
- 2.1.5. Administrator – the entity managing the Website. All references in the Agreement to “we,” “us,” “our,” “Administrator,” or “Company” refer to https://go2win.io, the entity with which the User enters into the contract.
- 2.1.6. Parties – the Administrator and the User, as parties to this Agreement.
- 2.1.7. Service – services provided by https://go2win.io through the Website.
- 2.1.8. Round – a time period within the Website’s service during which users can place bets and view the outcomes. Each round has a start and end time.
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2.2. Other terms used in the Agreement and/or arising from it shall be interpreted according to business practices and academic doctrine.
3. Changes to the Terms
3.1. The Company reserves the right to make any changes, edits, updates, and modifications to the Agreement for various reasons, including commercial, legal, and customer service considerations. The current terms and their effective dates are available on the Website. We inform Users of all updates by posting the revised Agreement on the Website. Users are responsible for reviewing the current version of the Agreement. The Company may also change the Website’s functionality at any time without prior notice to Users.
3.2. If the User does not agree with the updated terms, they may stop using the Website. Continued use of the Website after the amended Agreement comes into effect constitutes full acceptance, regardless of whether the User received specific notice or became aware of the changes through the updated Agreement.
5. Account Registration
5.1. To access core Website services, the User must register an account by providing an email address and creating a password or by signing up via one of the available social media platforms. The User confirms they are properly informed about the terms and process of placing bets. The Company may impose additional requirements during account setup.
5.2. The Company may request documents to verify identity, age, or address. If the User cannot provide such documents, the Company has the right to suspend the account until verification is completed or to permanently close the account if documents are not provided.
5.3. The User confirms that all information provided during registration is complete, accurate, and truthful. If any information changes, the User agrees to update their profile immediately. Failure to comply may result in restrictions, suspension, or account termination.
5.4. If the User encounters any issues during the registration process, they may contact the support team.
5.5. A registered User may not re-register as a new User (under a new name, with a new email address, etc.). If repeated registration is confirmed (including under a new name), or if false, invalid, or forged documents are provided (including documents altered using various software or graphic editors), the administration reserves the right to declare any bets or wagers made from such an account invalid. In the event of refusal to undergo verification, the administration also reserves the right to declare predictions invalid. Additionally, the administration reserves the right to block such a re-registered account during the investigation.
6. Identity Verification (Anti-Money Laundering)
6.1. By accepting this Agreement, the User agrees, undertakes, and guarantees that:
- 6.1.1. they are over 18 years old;
- 6.1.2. the User is the rightful and lawful owner of all funds in their account. All information provided by the User is truthful, current, and accurate;
- 6.1.3. the User fully understands that using the Site may result in financial losses, and the User assumes full responsibility for any such losses. The User confirms that they use the Site of their own free will, at their own discretion and risk. The User has no right to present any claims to the Company related to their losses;
- 6.1.4. the User clearly understands the general principles, rules, and procedures for receiving services and the specifics of online gaming. The User acknowledges responsibility for ensuring the accuracy of their data and bets and agrees not to take any actions that may harm the Company’s reputation.
6.2. By accepting the terms of this Agreement, the User grants the Company the right to conduct periodic checks (at our discretion or at the request of third parties, including authorized bodies) to verify the User’s identity and the accuracy of the information provided.
6.3. During verification checks, the ability to withdraw funds from the User’s account may be restricted.
6.4. If it is found during the verification process that the information provided is false, this will be considered a violation of the Agreement, and the Company will have the right to immediately block access to the User’s account or deny the User access to the Site’s services.
6.5. If the Company cannot verify that the User is at least 18 years old, it has the right to suspend the User’s account. If the User was under 18 at the time of engaging in any activity on the Site, the account will be closed.
6.6. If multiple interrelated accounts are discovered, the Company reserves the right to block all related accounts and withhold all funds within them.
7. Account Security
7.1. After registering an account on the Site, the User must not disclose their account credentials to third parties. If access credentials are lost, they may be retrieved or restored using the Site’s tools.
7.2. The User is responsible for the security of their account credentials and any actions or transactions performed from their account. Additionally, the User is liable for any losses incurred as a result of third-party activity.
7.3. If a security breach or unauthorized access occurs, the User must immediately notify the Company. If necessary, the User must provide the Company with evidence of the unauthorized access. The Company is not liable for any damage caused by the User’s improper or careless use of account credentials or for unauthorized account access.
8. Transactions with Funds
8.1. The Site's services are provided using THB.
8.2. The services of the Site are provided by depositing and spending (within the Site's offered games and features) funds in THB.
8.3. To start using the Site's services, the User must deposit a certain amount of money in THB into their account.
8.4. The User confirms and undertakes that:
- 8.4.1. the funds deposited into the gaming account were not obtained through criminal, illegal, or prohibited means;
- 8.4.2. they will not reverse, deny, or cancel completed transactions, which could result in a refund to a third party and allow them to evade legal responsibility.
8.5. The Company does not accept deposits from third parties: friends, relatives, or partners. The User must deposit funds only from their own account, bank card, or payment system registered in their name and must ensure that only their own payment instruments are used to top up their account. If this condition is violated, all winnings may be annulled and confiscated.
8.6. The Company reserves the right to deny the withdrawal of funds if, during the processing of the withdrawal request, it detects discrepancies in the data related to the payment system used for the deposit and the system used for withdrawal. These discrepancies may include, but are not limited to:
- 8.6.1. use of different names and/or personal data in the deposit and withdrawal payment systems;
- 8.6.2. use of different currency accounts for deposit and withdrawal;
- 8.6.3. requesting a withdrawal to a payment system that was not used for the initial deposit on the Company’s platform;
- 8.6.4. other forms of identification that do not match between the deposit and withdrawal payment systems.
8.7. The Company has the right to block the User’s account, annul payments, and confiscate winnings if there is suspicion that the account was funded using fraudulent methods. The Company may report fraudulent payments or illegal activity to the relevant authorities. The Company is not liable for unauthorized use of credit cards, whether or not the card was reported stolen.
8.8. The User fully understands and accepts that the account is not a bank account. Therefore, it is not subject to insurance schemes, deposit guarantees, or any other protection mechanisms offered by banking or insurance systems. No interest is accrued on funds held in the gaming account.
8.9. If the Agreement is terminated, the remaining balance in rubles that the User has on their account will be returned to the User at the time of termination, minus any applicable transfer fees.
8.10. It is prohibited to obtain funds by intentionally or negligently using malicious/viral software or exploiting bugs/failures in the Site’s operation.
8.11. To participate in any game on the Site, the User must place a bet, which results in a deduction of the corresponding amount from their balance, as defined by the Site’s rules and the User’s selected bet size.
8.12. As a result of participating in games on the Site, the User’s balance may decrease (when placing bets) or increase (upon achieving game outcomes as defined by the Site’s rules).
8.14. By depositing funds into their account, the User confirms they have read and accept the Wagering Requirements.
8.15. Wagering – the total amount of bets the User must place in order to be eligible for withdrawal or to receive a bonus and subsequently withdraw it.
8.16. Cashback – Weekly cashback is automatically credited to the User’s account at the
end of each week, starting from the date of the User’s registration. It is calculated at a rate of 5%
using the following formula:
“(Total amount of all deposits – Total amount of all withdrawals – Total rubles transferred to other
Users) × 5% – Previously credited Cashback.”
- 8.16.1. “Total rubles transferred to other Users” includes transfers made on the Site and bets placed in the Jackpot game. This game involves other Users, and any losses go to another User, not the Site. Therefore, the Site cannot provide cashback on these bets.
- 8.16.2. “Previously credited Cashback” includes all cashback amounts previously credited to the User, including those that were reset, as well as cashback granted before the year 2022.
- 8.16.3. Cashback is credited every Sunday of the reporting week between 00:00 and 23:59 to the User’s gaming account.
- 8.16.4. Cashback remains active until 23:59 on the day it is credited. Any unused cashback will be forfeited after this time.
- 8.16.5. To successfully withdraw funds received via cashback, the User must meet a wagering requirement of 3× the cashback amount.
9. Rules of Playing Games on the Site
9.1. The User is responsible for the accuracy of the information regarding any transaction made, until they confirm their bet during the game.
9.2. Full details of the User’s transactions can be accessed on the Site.
9.3. We reserve the right to deny the User any transaction requested through the Site if the User violates the terms of this Agreement. No transaction can be considered accepted until the User receives confirmation from the Company. If confirmation is not received, the User must contact support for assistance.
9.4. The Company has the right to declare any repeated bets/interactive bets placed by the User on the same combination of outcomes invalid if the total bet or potential payout exceeds the established limits for maximum bet or payout. Bets that attempt to bypass the established maximum bet or payout limits, made by a group of individuals, are not allowed. The Company reserves the right to refuse payout if Users are suspected of collusion.
9.5. The maximum bet amount for an event depends on the type of game and is determined by the Company for each event and type of event. This may change without prior written notice. The Company reserves the right to limit the maximum bet on specific events and to introduce special restrictions for individual User accounts without notification or explanation.
9.6. The rules of various games offered on the Site as part of its services may differ substantially from one another. By participating in games, the User agrees to the rules specified on the Site.
9.7. The Administrator may cancel certain Rounds without prior notification to Users. In such cases, the Administrator will restore the virtual game currency spent by the User for the canceled Round to their balance on the Site.
9.8. Users participating in Rounds are prohibited from attempting to collude with each other to influence the outcome of the attraction (game) in the interest of one or more Users by manipulating the course of the game through collusion about the number and size of the placed bets. If the Administrator detects such actions, this will serve as grounds for banning the User from accessing the Site’s services.
10. Collusion, Fraud, and Other Illegal Activities
10.1. The following activities are strictly prohibited and their occurrence will be regarded as a direct violation of this Agreement:
- 10.1.1. Sharing information with third parties.
- 10.1.2. Illegal activities, including fraud, use of malware, bots, and software errors on the Website.
- 10.1.3. Fraudulent activities involving the use of stolen, cloned, or otherwise illegally obtained credit or debit card data to top up the account.
- 10.1.4. Participation in criminal activities, money laundering, or other activities that could lead to criminal liability.
- 10.1.5. Engaging, attempting to engage, or intending to participate in a criminal conspiracy with another User during activity on the Website.
10.2. The Company has the right to suspend, cancel, or retract payments or winnings associated with bonus funds or prize tournaments, raffles, and promotions if the Administration suspects that the User is intentionally abusing them. Such violations also include any attempts by the player to artificially increase their chances of winning by reducing the chances of other players.
10.3. The User agrees not to abuse bonus funds provided by the Company and other partners, including using them for fraudulent activities. The deposit bonus is available once per day. The maximum allowable consecutive no-deposit bonuses is 2. After that, a deposit higher than the minimum amount must be made. If this condition is violated, the Company reserves the right to block the User's account without prior notice or apply a wager of x50 or higher to the User's entire balance or to the entire amount of received bonuses.
10.4. The Company will take all lawful measures to exclude and detect fraudulent schemes and their direct participants. Appropriate actions will be taken against these individuals.
10.5. Users are obligated to immediately notify the Company if they suspect that any individual is conspiring or engaging in fraudulent activities.
10.6. The Company has the right to deny a User access to the Website and block their account without prior notice if they are suspected of engaging in fraudulent activity. In such cases, the Company is not responsible for the return or compensation of any funds on the accounts of such Users. Users are required to cooperate with the Company in investigating such cases.
10.7. Users are prohibited from using the Website's services and software for any fraudulent or illegal activities or transactions in accordance with the laws of the respective jurisdiction. If a User is found to have engaged in such activities, the Company may suspend or block the User’s account and withhold funds from it. In such cases, the User has no right to claim any compensation from the Company.
10.8. The Company reserves the right to block the User’s account and annul all actions performed within it, with no subsequent payments resulting from the block.
10.9. The Website prohibits using aggressive or offensive communication, profanity, threats, or applying any violent actions toward employees and other Users of the Website.
10.10. The User is prohibited from using profane language, insulting the operator, or making threats toward the operator or other employees when communicating with the support service. Users are also prohibited from addressing the support service with questions unrelated to the Website’s functionality or abusing the right to contact support, hindering its normal operation.
10.11. In case of violation of the User Agreement, the Administrator has the right to block the User's account.
10.12. The Company is not responsible for losses or damages Users may incur due to technical failures, virus attacks, or other malicious actions directed at the Website.
10.13. Transferring or selling a User’s account to another person is strictly prohibited.
10.14. The use of VPNs, proxies, or similar services to mask, spoof, or manipulate the real location, IP address, or device properties is prohibited.
10.15. Actions aimed at discrediting, slandering, or intentionally damaging the Company’s business reputation, brand, or affiliated individuals, including but not limited to publishing false, offensive, or defamatory information in public spaces, media, social networks, messengers, forums, and other information resources, are considered serious violations of the Agreement. In the event of such actions, the Company reserves the right to block the User’s account without prior notice and annul all funds, or apply a wager of x25 or higher on all funds in the User’s account.
11. Termination of Agreement
11.1. The User has the right to terminate their account at any time.
11.2. The Company has the right to block the User’s account without prior notice in the following cases:
- 11.2.1. The Company decides to cease providing services to all Users or a specific User.
- 11.2.2. The User’s account is in any way linked to a previously deleted account.
- 11.2.3. The User’s account is associated with an account that is currently blocked, in which case the Administrator has the right to block the account regardless of the nature of the connection.
- 11.2.4. The User participates in criminal conspiracy or attempts to hack the system.
- 11.2.5. The User interferes with the Website’s software or tries to manipulate it.
- 11.2.6. The User uses their account for illegal purposes under the laws of the respective jurisdiction.
- 11.2.7. The User publishes offensive or humiliating information on the Website.
11.3. If there is a 12-month period of inactivity (consecutive) without authorization on the Website, the Administrator will send an electronic notification to the User about the termination of the Agreement.
11.4. If, within 30 (thirty) calendar days from the notification, the User does not log in to the Website and resume using the Services, the Agreement with the User will be considered terminated.
11.5. The User may self-exclude at any time. This option is available in the personal cabinet under the “Self-Exclusion” section.